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Senior Full Stack Application Development Security Auditor who is passionate about designing and building secure platforms and applications through Dynamic, Static and Software Composition Analysis assessments. This position is not a member of the Security Operations Center, rather it is dedicated to working with software development teams on secure coding practices. The ideal candidate will feel comfortable working with both front-end, back-end and cloud-based application developers. Partnering with distributed teams to help transform the way systems are built, secured, authorized and securely operated for continuous compliance and risk mitigation. Specifically, this candidate will help lead efforts to implement security patterns and practices with orchestration and automation tools that automate the secure configuration, verification, compliance, and authorization of systems and their development. They will be a key member of a team tasked with maturing the organization's secure software development practices.

Chrome/Firefox/Edge Development tools to see the request/response headers

• Experience with Application Security scanning tools (SAST, DAST, SCA, ASOC,Container/Cloud) a must.

• Experience with Coverity, BlackDuck, SRM, Fortify a plus

• HTTP Request/Response headers for web and Restful API calls

• Ability to explain in detail any of the OWASP top 10 vulnerabilities

• Cross Site Scripting, Injection attacks, SSRF, CSRF, XML entity, etc.

• API Security

• JWT

• OAUTH/OIDC/PKCE

• Web, API replay attacks

• High-level understanding of containers

• Cloud development experience (Azure, AWS, GCP)

Minimum of 5+ years of total IT related experience.

3+ years implementing/utilizing Federal, Industry and Open-Source Security Guidance and Secure Coding Practices (OWASP Top 10, SANS, CERT, CWE Top 25, Critical Security Controls,Cloud Security Alliance, SafeCode etc.)

3+ years with both compiled and interpreted languages such as Angular, React, Node.js, Java,Spring Boot, IBM WebSphere App server, Oracle JBoss, .NET stacks

3+ years with networking, infrastructure, secure application development and security automation (DevSecOps).

3+ years of hands-on knowledge building and deploying secure complex distributed web and

mobile applications.

Ability to pass a CJIS background check.

Job Posting: Security & Compliance Analyst

The Security & Compliance Analyst supports the integrity, security, and compliance of systems and processes used in administering retirement benefits for public sector employees. This role ensures that technology solutions, operational practices, and policy implementations adhere to state regulations,

security standards, and organizational governance requirements. The analyst will collaborate with cross-departmental teams to strengthen security controls, improve business processes, and ensure consistent delivery of secure and reliable services to stakeholders and citizens.

Key Responsibilities

• Analyze, document, and validate security processes, system requirements, and interagency interactions supporting retirement benefits administration.

• Collaborate with program offices, technical teams, and subject matter experts to define and refine security and compliance requirements for system enhancements, policy updates, and new state initiatives.

• Create and maintain clear, audit-ready documentation, including security requirements, user stories,workflows, and use cases aligned with public sector standards and oversight expectations.

• Support solution design and participate in testing phases (e.g., UAT) to verify that security controls and compliance requirements are properly implemented.

• Recommend improvements that strengthen security posture, improve process efficiency, and support program accountability and service quality.

• Monitor project deliverables, timelines, and milestones to ensure alignment with organizational security objectives, state compliance mandates, and governance frameworks.

• Assist in developing training materials and delivering security and compliance education to program staff and stakeholders.

• Conduct gap analyses and assess impacts of legislative, regulatory, or policy changes on business operations and system security.

• Perform data analysis and generate reports to support compliance monitoring, performance evaluation,risk tracking, and data-driven decision-making across the organization.

Leadership & Collaboration Responsibilities

• Provide guidance and informal leadership to cross-functional teams by promoting best practices in security, compliance, and risk management.

• Lead discussions with program offices, technology partners, and stakeholders to ensure alignment on security objectives, policy interpretations, and compliance expectations.

• Serve as a mentor to analysts by offering support in interpreting security frameworks, documenting requirements, and navigating governance processes.

• Champion a culture of security awareness and continuous improvement by fostering collaboration,communicating risks clearly, and influencing adoption of secure and compliant operational behaviors.

• Take ownership of key security and compliance initiatives, driving progress, managing expectations, and ensuring deliverables meet organizational standards and regulatory requirements.

• Provide leadership during security incidents, compliance issues, and audit activities by coordinating responses, ensuring timely communication, and supporting decision-making with clear, accurate analysis.

Security & Compliance Support

• Perform tasks in support of internal and external security and standards reviews.

• Conduct security risk assessments and recommend mitigation strategies.

• Assist with development and maintenance of security documentation, including System Security Plans,Assessment Reports, and Authorization packages.

• Support security audits by gathering documentation and demonstrating control effectiveness.

Disaster Recovery & Business Continuity Planning

• Collaborate with business units to develop and maintain Business Continuity Plans (BCPs).

• Conduct business impact assessments and ensure DRP/BCP strategies align with operational needs.

• Participate in tabletop exercises and simulations to test and validate plans, documenting and addressing gaps.

• Ensure DRP/BCP efforts comply with State of Michigan policies, NIST, FISMA, and other applicable standards.

Vulnerability Management

• Coordinate and schedule system, application, and network vulnerability scans in collaboration with infrastructure and security teams.

• Analyze scan results, prioritize risks, and support mitigation planning.

Minimum Qualifications

• Seven years of professional experience in security, compliance, risk management, or a closely related discipline within a government agency, public retirement system, or regulated financial environment.

• Demonstrated experience developing, documenting, and evaluating security controls, compliance requirements, and governance processes.

• Experience supporting security or compliance assessments, audit activities, policy reviews, and control validations.

• Working knowledge of security and compliance frameworks relevant to public sector environments, such as NIST CSF, NIST 800-53, and state IT security standards. – 5+ years of experience

• Experience participating in system or process changes with a focus on ensuring data protection, access controls, regulatory adherence, and secure implementation.

• Knowledge of Agile SDLC practices with an emphasis on integrating security and compliance into requirements, testing, and release processes.

• Ability to assess common vulnerabilities such as XSS, CSRF, SQL Injection, and authentication weaknesses.

• Proficiency in tools used to support security documentation, compliance tracking, and workflow management (e.g., Azure DevOps, GRC platforms). – 5+ years of experience

• Contribute to development, documentation, and testing of Disaster Recovery Plans (DRPs) for critical systems.

• Assist in defining recovery time objectives (RTOs) and recovery point objectives (RPOs).

Preferred Qualifications

• Bachelor’s degree in information security, cybersecurity, information systems, public administration, or a related field; or equivalent experience.

• Experience supporting security and compliance needs within public pension or retirement administration programs.

• Working knowledge of security capabilities and data protection requirements within pension administration platforms or enterprise benefits systems.

• Experience using SQL or analytics tools (Power BI, advanced Excel) to support compliance monitoring,security metrics, reporting, and data validation.

• Professional security or compliance certifications such as CGRC, CAP, Security+, CISA, or similar.

• Knowledge of state and federal regulations governing data security, privacy, and compliance within public sector retirement systems (IRS, SSA, state statutes, audit standards).

• Familiarity with Java or the .NET framework.

• High-level understanding of how web applications function.

Required Skills (Must haves):

1. Minimum 5 years experience in leading Data Architects and working with Enterprise Architects to develop Data Landscape, Data Strategy, Data Architectural approaches using any industry standard Architecture framework such as TOGAF 9, FEAF, DODAF etc. to align data landscape with business, application and technology landscapes of an enterprise to support the implementation of data-driven business strategy.

2. Minimum of 5 years experience in developing Reference Architectures, Architecture Patterns Library, conducting Architectural Reviews to identify exceptions, and managing the architectural exceptions to ensure architectural integrity of Enterprise Data Platform in a large enterprise.

3. Minimum of 3 years experience in driving RFP process of selecting Data Platform Technologies, partnering with vendors to codevelop innovative EDP capabilities, driving EDP innovation, and promoting data-driven decision-making culture in the enterprise through Communities of Practice etc.

4. Must have a BS in Computer Science / Data Science / Information Systems or a related CS degree

Other Preferred Skills and Job Description below

Key Programming Languages: SQL, Python, R, Java Other Technologies, Concepts and Frameworks: TOGAF, Data Lake, Delta Lake,

NoSQL DB, GraphDB, EDP, Data Warehousing, Data Marts, Databricks, Operational Data Stores, Power BI, Tableau

Job Description:

Data Platform Architect / Datawarehouse Architect (Level 5) excels in tracking emerging industry capabilities for modern Enterprise Data Platform (EDP), developing target state Data Platform Architecture, and architecting Data, Analytics, and ML Products that are aligned with the enterprise data strategy, data landscape, data skills, data security, and data sharing needs to support the realization of enterprise Business Strategy outcomes with the following track record:

1. Must have a BS in Computer Science / Data Science / Information Systems or a related CS degree with an overall 5+ years of experience in developing Enterprise Data Technology Strategies, articulating the use of the Data Engineering Delivery Methodologies, building the Data Engineering Standards & Best Practices to ensure alignment of Data/Analytics/ML Products with the Target State Architecture, and promoting the use of the Data Engineering products in the community of Users using industry standard Enterprise Architecture frameworks such as TOGAF, FEAF,DODAF etc.

2. Must have Demonstrated expertise in driving innovation related to modern data technology platforms through conducting Proofs of Concepts, Codathon, and Co-development with technology vendors, to fully comprehend the business capabilities feasible from emerging technologies to design effective Proofs of Concepts and lead the execution of POCs in the enterprise to support technology decision making in the enterprise.

3. Must have experience in the full technology stack within an Enterprise Data Platform offering of any CSP to help an enterprise set up the initial fully functioning instance of an EDP containing all the required tools to enable the Data Engineering team in conducting Proofs of Concepts and operationalizing the Product Environment for the delivery of Data Engineering products including Data/Analytics/ML pipelines.

4. Must have demonstrated experience in driving the procurement process (RFI/RFP etc.) in a large enterprise to select the Cloud Service Provider vendor for building and hosting the EDP.

5. Must have demonstrated experience in architecting Data Services Portfolio and Data Products that are aligned with the industry best practices and internal data engineering capabilities.

6. Must have demonstrated expertise in baking in the Data Governance standards and best practices into the development and usage of the Data Engineering Products including the Data/Analytics/ML pipelines and Data/Analytics/ML Products.

7. Must have demonstrated experience in enforcing the adherence to the implementation of Data Security Standards and Best Practices into the Data

Engineering Products including Data/Analytics/ML Products and Data Pipelines to minimize data security vulnerabilities.

Roles and Responsibilities:

Data Platform Architect / Datawarehouse Architect (Level 5) excels in tracking emerging industry capabilities for modern Data Platforms, developing target state Data Platform Architecture, and architecting Data, Analytics, and ML Products that are aligned with the enterprise data strategy, data landscape, data skills, data security, and data sharing needs to support the realization of enterprise Business Strategy outcomes

Designs, implements, and supports MDHHS data warehouse and analytics platform modernization initiatives. Recommends and leads State of Michigan teams in adopting emerging cloud-based data services, analytical tools, and other modern technologies.

Oversees the organizational sustainability of data warehouse and data analytics process improvement. The Data Platform Architect’s responsibilities include:

• Design and maintain the overall architecture for enterprise data platforms,ensuring scalability, reliability, and alignment with business objectives.

• Oversee the implementation of modern data platform components, such as storage, streaming, and orchestration services, and ensure they function

cohesively.

• Establish governance frameworks for data quality, security, metadata management, and compliance with organizational and regulatory requirements.

• Collaborate with engineering, analytics, security, and business teams to translate strategic needs into technical solutions and roadmap initiatives.

• Responsible for selection of appropriate hardware, software, tools and system lifecycle techniques for different components of data warehouse architecture including ETL, Metadata, data profiling software, performance monitoring, reporting and analytic tools.

Highly Desired:

· Desirable to have demonstrated experience in Supporting the enterprise in ensuring that all the Data Engineering efforts such as POCs, early implementations, and technology refresh of legacy systems etc. are aligned to help the Data Engineering team stay focused on systematically building and maturing the required technical and delivery capabilities

· Desirable to have experience in tracking the Architectural adherence of Data Engineering Products and Pipelines to the Enterprise Architecture Standards and Best Practices and supporting the Data Engineering team to systematically enhance their capability maturity in delivering high-quality Data Engineering Products.

The System Analyst is responsible for gathering and documenting clear, unambiguous, and testable business requirements from the client, and understanding the business requirements thoroughly in order to communicate business need and system functionality to technical and non-technical stakeholders, project team members, and the user community. The System Analyst serves as the ScrumMaster (heavy usage of Monday.com and/or JIRA tool) on campaign finance related projects and coordinates with the PMO’s Project Manager for artifacts/documentation needed. This position has on-site/in person workdays of Tuesday/Wednesday (no exceptions). The ideal candidate will live within one hour of Lansing, MI.

The System Analyst is responsible for working with the project team and stakeholders to examine existing and future-state business processes, data, and systems. This information is used to guide the gathering of business requirements as they relate to the desired system functionality. This position includes creating test plans with the business area, and ensuring repeatable processes are in place

beyond the lifecycle of the current project.

Job Fit: The ideal candidate for this role will have a mentor/teaching type of background to ensure the future long-term success of the business area, helping to solidify an Agile mindset with their vendor and shoring up long-term transition from project mode to maintenance mode.

Responsibilities



• Responsible for documenting business requirements that are clear, unambiguous, testable, and satisfy the business need in accordance with standard templates and adherence to policies, standards, and guidelines.

• Creating Test plans with the business, ensuring repeatable processes are in place beyond the lifecycle of the current project.

• Documenting repeatable steps/processes (technical documentation) for the business area to refer to as part of maintenance planning.

• Responsible for facilitating requirement gathering meetings to identify impacted business processes and document the project business requirements. Attendees include relevant project team members and stakeholders as identified in the Communication Plan.

• Responsible for adhering to the project schedule by developing and maintaining the project backlog during Agile projects and working with the product owner to set priority throughout the duration of project.

• Responsible for understanding project scope and actively monitoring requirements process to maintain adherence to the objectives set for the project.

• Responsible for understanding high-level information governance objectives and ensuring appropriate Stakeholder inclusion and/or awareness regarding data requirements.

• Responsible for appropriate resolution of critical IT issues as it pertains to the BA role.

• Responsible for understanding project specific benefits and related impact of changes to project scope or business requirements.

• Ensures SEM (system engineering methodology) deliverables for the project that are a responsibility of the BA are completed, reviewed, and approved in alignment with area processes.

• Works directly with project team including vendor partners for roles such as: user interface/user experience (UI/UX), solution architects, database administrators, developers, QA testers, and others to ensure understanding of the requirements, functionality, size, and scalability of the IT solution.

As a software developer, responsibilities include collaborating with the project manager, application owner, and resource manager, working on an agile development team to organize work, develop, test, and deploy code.This role performs a variety of complex tasks and may report directly to a project lead or manager. Strong communication skills, teamwork, self-direction, commitment, and quick learning are essential.In addition to full-stack development, this position works closely with UI/UX team members to build modern, responsive user interfaces using React.

Required Experience

• Programming complex systems using current Java and development tools such as Eclipse/JBoss Developer Studio – 7 Years

• Programming with Java 8 – 4 Years

• Development using the current Spring Framework – 5 Years

• Development with JPA/Hibernate – 5 Years

• Agile development environment experience – 5 Years

• Programming with Oracle 12C or Oracle 19C – 4 Years

• Development using React.js for building responsive user interfaces – Desired/Required based on business need, 4 Years

• Programming in the JBoss Enterprise environment – 4 Years

Desired Experience

• Frontend development experience with a strong focus on meeting WCAG 2.1 accessibility standards (or higher).

• JUnit, Tiles – 4 Years

• Reporting tools such as Jasper Reports – 4 Years

The Lead Business Analyst (Lead BA) serves as the senior functional and analytical expert supporting the Department of Military & Veterans Affairs (DMVA) and Michigan Veteran Homes (MVH). This position leads the full spectrum of business analysis activities for large‑scale, complex information systems—with the majority of work dedicated to the DMVA Salesforce application suite, including Salesforce Digital Experiences/Communities, Apex, Flows, Lightning Web Components, Aura Components, Conga Composer, and multiple custom integrations.The Lead BA is responsible for requirements management, business process reengineering, solution architecture collaboration, Agile delivery leadership, security and compliance documentation, and procurement support. The position ensures alignment between business objectives, technical architecture, cybersecurity standards, DTMB

enterprise policies, and vendor deliverables. The Lead BA sets analytical standards,mentors team members, and coordinates communication between business stakeholders, technical staff, and vendors.

Responsibilities

1. Salesforce Platform Leadership (Primary Duty Area)

• Serve as the senior business analyst for all Salesforce-based systems supporting DMVA and MVH.

• Lead discovery, documentation, and validation of requirements for Salesforce Admin,Apex classes, Flows, Lightning Web Components (LWC), Aura Components,Communities/Portals, and Conga Composer.

• Translate business needs into Salesforce-ready specifications Including user stories,acceptance criteria, workflows, data definitions, and configuration guidelines.

• Review and advise on design solutions, custom components, integration patterns, and security models related to Salesforce development.

• Ensure Salesforce implementations align with DTMB enterprise standards, architecture principles, and security frameworks including NIST SP 800‑53.

• Manage sprint backlogs, releases, and defect remediation using Azure DevOps(ADO).

• Support Salesforce integrations involving REST APIs, SQL Server, Oracle, Azureservices, microservices, and legacy systems.

2. Requirements Analysis & Business Process Reengineering

• Lead requirements elicitation and prioritization across multiple stakeholder groups.

• Develop detailed documentation including functional specifications, use cases,

workflows, process diagrams, and business rules.

• Conduct business process reviews and redesign workflows to optimize efficiency.

• Ensure requirements meet quality standards using Azure DevOps.

3. Technical Collaboration

• Partner with Solutions Architects to convert requirements into technical designs.

• Participate in architecture reviews for Salesforce and other DMVA systems.

• Review technical specifications for feasibility and compliance.

• Prepare cost-benefit analyses, ROI assessments, and TCO evaluations.

• Support security reviews and vulnerability remediation.

4. Agile Delivery & Project Coordination

• Lead Agile ceremonies including sprint planning, standups, backlog refinement, and

reviews.

• Ensure user stories are complete, testable, and aligned with standards.

• Track risks, dependencies, and project impacts.

5. Communication & Customer Service

• Serve as the liaison between business, technical teams, leadership, and vendors.

• Communicate requirements clearly for technical and non-technical audiences.

• Manage stakeholder expectations and ensure transparency.

6. Security, Compliance, and Quality Assurance

• Ensure solutions meet DTMB security standards and NIST controls.

• Develop security documentation including SSPs, risk assessments, and POA&Ms.

• Coordinate security scans and remediation.

• Support QA activities ensuring requirements are testable.

Required Qualifications

• 10+ years business analysis experience.

• Extensive Salesforce experience including Admin, Apex, LWC, Aura, Flows,Communities, and Conga Composer.

• Knowledge of Agile and Azure DevOps.

• Experience with SQL Server, Oracle, Java, .NET, JavaScript, and REST.

• Experience developing SOWs, RFPs, and procurement documentation.

• Strong communication skills.

Preferred Qualifications

• Veteran Preferred – Qualified veterans encouraged to apply.

• Scrum Master certified.

• Experience with microservices, integrations, and distributed architecture.

• Experience mentoring analysts.Working Conditions / Reporting

• Reports to Agency Services Manager.

• Uses Azure DevOps for tracking and delivery.

• Supports multi-year modernization projects for DMVA and MVH

This position functions as a behavioral health customer relationship management (BH CRM) analyst to support the development, implementation, monitoring, and continued improvements of complex strategic initiatives, including but not limited to the business processes housed in the BH CRM. This position coordinates and communicates with projects teams, other BH CRM staff, business owners, leadership, IT, and contractors to assist with operationalizing business processes into the BH CRM. This position will involve business process mapping, translating business needs into development requirements, creating program guidance, job aids, and webinar content and web-based trainings, and coordinating technical assistance learning sessions as directed. This position will also monitor program and account data.

Duties & Responsibilities:  Reviews, analyzes, evaluates, and prioritizes business and user needs.  Triage user requests and tickets, assign priority and severity, and communicate effectively to all stakeholders.  Maintain and prioritize CRM inbox communications.  Draft and send communications to users and specific audiences related to business process upgrades, timelines, system changes, or anything relevant to the system.  Formulates systems to parallel overall business strategies.  Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.  Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.  Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements.  Assist with developing and drafting RFPs.  Assist in deployment and management of end-user reporting tools and platforms.  Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions.  Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.  Reviews, analyzes, and evaluates business systems and user needs.  Formulates systems to parallel overall business strategies.  Relies on limited experience and judgment to plan and accomplish goals.  Performs a variety of tasks.  Works under general supervision; typically reports to a project manager.  Attends all BH CRM meetings as appropriate and assigned.  Assist QA/Testing team when required by volume of work Required Skills  5+ years of experience as a Business Analyst  Experience as a BA working with applications built on salesforce  QA/Testing Experience Desired skills  Local, State, or Federal government experience Other Desired Skills:  Azure Devops  FedRAMP  HIPAA  Nice CXone or other contact center suite  Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective.  Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering.  A certain degree of creativity and latitude is required.  Has knowledge of commonly used concepts, practices, and procedures within a particular field.  Familiar with relational database concepts, and client-server concepts.  Ability to organize, evaluate, and present information effectively.  Ability to analyze, synthesize, and evaluate a variety of data for use in program development and analysis.  Other required skills are technologically savvy; strong training and technical assistance skills; excellent oral and written communication skills; and highly organized and detail oriented.  Required skills in the use of all necessary software necessary to execute stated duties and responsibilities (includes the suite of Microsoft Office applications such as Word, Excel, PowerPoint, Outlook).  Ability to meet competing deadlines.  Strong data management skills.  Experience in process improvement, project management, and data management

This employee provides application development/integration services to the Department of Technology, Management and Budget supporting Michigan Department of Civil Rights (MDCR), Michigan Civil Service Commission (MCSC)and Michigan Department of Lifelong Education, Advancement, and Potential (MiLEAP). They will be responsible for the design, maintenance, development, and enhancement of the agency applications. Project assignments and activity will be executed within the framework of the State of Michigan System Engineering Methodology (SEM). These assignments will provide for the development, testing and deployment of application releases, updates and modifications. This position is responsible for providing advanced technical support for Dynamics 365 Platforms. As a Programmer Analyst, they will both perform and leading the team with project tasks, including but not limited to, gathering requirements, planning, analyzing, designing, testing, implementation, documentation and the maintenance of Dynamics 365 and Power Platform Implementations.

Skillset • 5+ years of working experience with Dynamics 365 and Power Platform Implementations • Architect Experience 3+ years • Power Platform Solutions, particularly Power Automate and Power Pages. 5+ years • Microsoft Azure platform experience • Azure DevOps 5+ years • Data Architecture Experience- 3+ years • Infrastructure/Network and Application Support - 5+ years • Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems • CICD/Release Management - Define, communicate, and manage technical change management (e.g., release) processes for all Dynamics 365 related technology efforts • Identification of risks and issues from a technical perspective. • Azure Communications • API’s • Abilities to prepare detailed written instructions and documentation. • Abilities to effectively make oral and written reports and presentations and prepare clear and concise documentation. • Experience in performing analysis and requirements gathering with customers. • An ability to resolve complex problems in a timely manner and seeks optimum solutions. • Ability to communicate technical terminology at a level appropriate to the audience. • Effective at creating highly complex assignments in a high stress work environment. • Ability to troubleshoot application issues under pressure. • Technical Customer Service Analyst - 5+ years • Extensive experience with MS Dynamics, MS Azure, and Application Support - 5+ years Top Skills & Years of Experience Required • MS Dynamics, MS Azure, and Application Support – 5+ years of extensive experience • Power Apps, Power Portal, and Power Pages – 5+ years of hands-on experience • Infrastructure, Network, and Application Support – 5+ years of experience • Technical Customer Service Analyst – 5+ years of experience Required Certifications • Microsoft Certified: Power Platform Developer Associate • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate • Microsoft Certified: Azure Administrator Associate (AZ-104) • ITIL Foundation Certification

The Business Analyst will partner closely with Product Owners, business stakeholders,project leadership, and delivery teams to support discovery, business process analysis,user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog management activities. This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users.

Business Analysis & Process Modeling • Develop process maps, workflow diagrams, and business operating procedures. • Identify process improvement opportunities and operational impacts. • Identify and document manual processes, workarounds, and exception-handling procedures. • Develop end-to-end business and system interaction diagrams. Product Owner Support • Partner with Product Owners to refine and maintain product backlogs. • Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements. • Provide recommendations on requirements traceability and business validation. User Acceptance Testing (UAT) • Coordinate UAT execution activities with business stakeholders. • Track test execution, results, defects, and acceptance decisions. • Support end-to-end business process testing and release readiness assessments. • Assist with documenting UAT evidence and acceptance recommendations. Training & Organizational Readiness • Support training plans and end-user training materials. • Create job aids, quick reference guides, and process documentation. • Support stakeholder readiness, communication, and adoption activities. • Facilitate training sessions and knowledge transfer activities. Azure DevOps (ADO) Support • Support backlog traceability between requirements, testing, and implementation. • Assist with ADO dashboards, reporting, queries, and documentation. Documentation & Governance • Create and maintain project documentation, requirements artifacts, process, training and reference guide documentation. • Document business rules, validation rules, and exception processing requirements. • Support project compliance with organizational delivery methodologies and governance requirements. • Maintain documentation repositories, knowledge bases, and project wikis. Required Qualifications: • 8+ years of experience gathering requirements from user • 6+ years of experience designing technical and business requirement documentation • 4+ years of experience with Agile methodology / SCRUM processes and ceremonies • 3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.). • CBAP Certification (New Requirement) Preferred Qualifications: • Experience using Azure DevOps for backlog and work item management • Experience supporting Product Owners in Agile delivery environments. Other Desired Qualifications • Document current-state and future-state business processes. • Develop UAT strategies, test scenarios, and business validation plans. • Experience developing UAT plans, scenarios, and business validation strategies. • Experience creating training plans, training materials, and operational readiness documentation. • Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi. • Strong stakeholder facilitation, communication, and documentation skills. • Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred. • Experience documenting complex business program area integrations and data flows.