The Business Analyst 5 position will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting multiple projects for the Department of Health and Human Services (DHHS). The resource will act as a business analyst for various in-flight projects including Software as a Service solutions, vendor supported systems, and custom web applications. This resource will serve as a liaison between DHHS business partners and development teams, gathering requirements from the business users, facilitating meetings, writing user stories, and developing required project documentation deliverables.

 Top Skills & Years of Experience:

Preference:

• 5+ years of experience gathering requirements from users:
  • identifying impacted business processes
  • assessing business needs
  • identifying IT solution integration.
  • GAP analysis
  • SWOT analysis
• 5+ years of experience designing technical and business requirement documentation including:
  • wireframes or screen mockups,
  • context diagrams
  • benefits realization
  • business process models
  • workflow diagrams
  • traceability matrix
• 3+ years of experience with Agile methodology / SCRUM processes and ceremonies including:
  • Daily Scrum
  • Sprint Planning
  • Backlog Grooming
  • Sprint Reviews
  • Sprint Retrospective
• 3+ years of experience working with Azure DevOps backlog management, Kanban board, Sprint board, etc.
• 5+ years of experience eliciting and decomposing requirements into user stories and acceptance criteria.
• Experience writing test plans and use cases.
• Working knowledge of Systems Engineering Methodology (SEM) and Project Management Methodology (PMM)
• Senior level understanding of the secure application development lifecycle (SADLC)
• Strong written and verbal communication skills

Job Description:

The position is responsible for providing ongoing maintenance and support of GCP applications such as Document AI (DOC AI) and Google Chatbot for vital records MDHHS within our department. The DOC AI is a Google Cloud product that is used to scan paper marriage licenses, extract index information and images to FileNet and stored in a on-prem application called VERA. The Google Chatbot fields requests systematically from Michigan residents for the Division for Vital Records and Health Statistics within MDHHS. Thus reducing the amount of calls per customer service agent. Both of these applications are utilized by Vital Records  MDHHS employees. Changes are being made to enhance the stability and functionality of the systems.The resource is integral to developing and maintaining MDHHS DOC AI and ChatBot solutions, streamlining critical business processes, data integrity, SEM/SUITE compliance, and securing the applications.  The resource also performs as a technical lead and provides technical guidance to the other developers in the department.  As a technical lead, the resource participates in a variety of analytical assignments that provide for the enhancement, integration, maintenance, and implementation of projects.  The resource also provides technical oversight to developers in the team that support other critical applications . Not having a resource on staff will lead to MDHSS manually documenting and developing screen plans that can lead to errors causing data integrity issues and can eventually lead to incorrect information being processed and reporting of the patient information.

Position Summary :

•              Knowledge of cloud services to store, analyze, and manage chatbot data.

•              Experience in programming languages such as Python, Java, JavaScript (Node.js), and/or C++.

•              Proficiency in data processing and analysis using tools such as SQL, R, and/or Pandas.

•              Experience in working with large datasets and data preprocessing techniques.

•              Proficiency in unit testing and integration testing for chatbot flows and APIs.

•              Familiarity with debugging tools and performance monitoring to ensure the chatbot runs smoothly.

•              Strong understanding of conversation design and user experience principles to create intuitive and engaging chatbot interfaces.

•              Ability to design, develop, and deploy AI and machine learning solutions.

•              Experience with machine learning algorithms and deep learning frameworks such as TensorFlow, PyTorch, Keras, or Scikit-learn.

•              Proficiency with Natural Language Processing (NLP) tools like SpaCy, NLTK, or Hugging Face’s Transformers for text-based document processing.

•              Knowledge of NLP concepts like intent recognition, entity extraction, and context management.

•              Strong understanding of neural networks, computer vision, natural language processing, and/or reinforcement learning.

•              Experience with OCR (Optical Character Recognition) Tesseract, Google Vision API, or AWS Textract.

•              Proficiency in Dialogflow ES or CX, Google Assistant SDK, or other Google Cloud chatbot development tools.

•              Experience in building, managing, and optimizing chatbot applications for different platforms (web, mobile, voice assistants).

•              Experience in working with RESTful APIs and webhooks to enable backend communication

•              Knowledge of cloud technologies such as AWS, Google Cloud AI, or Azure AI services for document processing and AI model deployment.

•              Experience with Google Cloud Platform (GCP), including Google Cloud Functions, App Engine, and Firestore for deploying chatbots.

•              Ability to design effective conversational flows, manage dialogue context, and improve user satisfaction.

•              Familiarity with agile development methodologies and version control systems like Git.

•              Strong problem-solving and analytical skills with a focus on continuous improvement.

Skill Descriptions :

•              5+years in TensorFlow, PyTorch, Keras, or Scikit-learn.

•              5+years in SpaCy, NLTK, or Hugging Face’s

•              5+years in Tesseract, Google Vision API, or AWS Textract.

•              5+years in Dialogflow ES or CX, Google Assistant SDK, or other Google Cloud chatbot development tools

•              5+years in RESTful APIs and webhooks

•              5+years in SQL, R, and/or Pandas.

•              5+ years in cloud computing and software development.

•              5+ years software development in Python, Java, JavaScript.

•              5+  years implementing core Artificial Intelligence (AI) and Machine Learning (ML) concepts.

•              5+ years designing, building, and managing Google Cloud Platform (GCP) solutions.

•              5+ years in projects development using  Angular/React JS, JavaScript framework.

•              5+ years programming in the JBOSS Enterprise SOA environment including JBOSS Workflow .

•              5+ years using CMM/CMMI Level 3 methods and practices.

•              5+ years implemented agile development processes including test driven development.

•              3+ years Experience or Knowledge on  creating CI/CD pipelines using Azure DevOps.

PTION:

Location: Lansing,MI

Type of Hire : Contract  (C2C/1099/W2)

Client : State of Michigan

Email your resumes to staffing@techjordan.com

All applicants must:

• Reside in the Lansing, Michigan, area (70 mile radius)
• Agree to work in our hybrid-work environment (current minimum of two days per week on site-could increase)
• Have a minimum of ten years of post-undergraduate degree experience as a Java code developer

General Summary of Function/Purpose of Position

This position serves as an analyst performing a wide range of professional assignments in an Information Technology environment.  Serving as a technical expert, provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products.  Analyst provides on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated and specialized set of diagnostic tools with elevated privileges. The position also serves to lead, coordinate and oversee teams that work on processes, procedures and technical specifications; plans, designs and oversees analytical and technical assignments and the implementation of computer hardware, software and network components.  

What are the essential duties of this position?

• Communicate effectively, both orally and in writing, with users, unit staff and Managers
• Maintain a broad system knowledge, knowledge of computer related equipment, and end user software
• Analyze operational problems
• Investigate alternative solutions and potential risk
• Initiate corrective action
• Record and report status
• Teach and assist other staff and users
• Project management
• Server support
• Telecommunications support
• Database systems support
• Enforce security standards

What is the function of the work area and how does this position fit into that function?

Provide support to the agency end users to maximize the productivity and efficiency of their computer-related equipment and processes.  This position serves as a technical analyst in the implementation of computer technology and automation initiatives.

Duty 1

General Summary of Duty 1                        % of Time 40       

Serves as a technical expert and provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products.

Individual tasks related to the duty:

• Provide on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated set of diagnostic tools and techniques utilizing a specialized set of diagnostic tool and elevated privileges.
• Research, analyze, develop and document solutions new processes and procedures to implement new solutions for use by technicians to meet future problem resolution needs.
• Serve as technical experts providing support to other technicians.
• Administer, implement, and provide technical support of applications and associated hardware used in a client server environment utilizing a specialized set of diagnostic tools with elevated privileges.
• Administers and implements automated data processing systems and computer application programs.

Duty 2

General Summary of Duty 2                        % of Time 35        

Lead, coordinate and oversee teams that work on processes, procedures and technical specifications. Plan, design and oversee analytical and technical assignments, and implementation of computer hardware software and network components.

Individual tasks related to the duty:

• Provide planning, design, and implementation of computer hardware, software, and network components.
• Lead in the development of processes and procedures to be used by IT technicians in the division and elsewhere in DTMB.
• Develop operational and installation procedures to be used by other staff for communication systems, hardware, network, security, storage and software.
• Analyze the need for, and develops, documents, implements and monitors information technology quality assurance standards.
• Serve as a liaison between other technical staff, management, users, and vendors regarding service requests, usage, standards, security, and other technical matters.
• Maintains records and prepares reports and correspondence related to the work.

Duty 3

General Summary of Duty 3                        % of Time 15       

Maintain, administer and support remote application and file servers, network operating systems and local area networks in partnership with other areas of DTMB.

Individual tasks related to the duty:

• Troubleshoot Local Area Network connectivity issues through cables, switches and hubs.
• Administer network groups, users and rights associations.
• Monitor and maintain local server back up systems.
• Assist in the rebuild of failed servers, including installation of hard drives, rebuilding network operating systems and restoring backed up files.
• Setup, support, test and troubleshoot print servers.
• On-site support for installation of Telecommunication hardware.
• Install and troubleshoot wiring and associated devices including transceivers, switches, hubs and routers.

Duty 4

General Summary of Duty 4                        % of Time 10       

Other duties as assigned. Including local database administration, enforcing security standards, and virus/spyware remediation.   Pursuing technical training and specialized client training in order to service all agency clients within a service area.

Individual tasks related to the duty:

• Provide for the updating of patches and virus repair.
• Seek out and attend relevant technical training.
• Attend special training sessions required by client sites to provide complete IT service.
• Carry out the directives of Management in support of providing customer service to clients of DTMB.

Education/Experience Requirements.

Education -

Information Technology Programmer/Analyst P11/12
Possession of a Bachelor's degree with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics

Experience -

Information Technology Programmer/Analyst P11
No specific type or amount is required.
Information Technology Programmer/Analyst 12
Two years of professional experience equivalent to an Information Technology Infrastructure or
Programmer/Analyst P11

Alternate Education and Experience –

Information Technology Programmer/Analyst P11 - 12
Possession of an associate’s degree with 16 semester (24 term) credits in computer science,
information assurance, data processing, computer information, data communications, networking,
systems analysis, computer programming, IT project management, or mathematics and two years of
experience as an application programmer, computer operator, or information technology technician; or
two years (4,160 hours) of experience as an Information Technology Student Assistant may be
substituted for the education requirement.
OR
Educational level typically acquired through completion of high school and four years of experience as
an application programmer, computer operator, information technology technician, or four years (8,320
hours) of experience as an Information Technology Student Assistant may be substituted for the
education requirement

#Technical Support #Technicalsupport #Michigan #Lansing #c2c #c2cvendors #vendorlist #c2cjobs

#datamasking #stakeholders #opentowork #looking #searching #jobsinusa #usaitjobs #contractjobs #onsite #interview #immediatejoiners

Hello,

Location: Lansing,MI

Type of Hire : Contract  (C2C/1099/W2)

Client : State of Michigan

Email your resumes to staffing@techjordan.com

All applicants must:

• Reside in the Lansing, Michigan, area (70 mile radius)
• Agree to work in our hybrid-work environment (current minimum of two days per week on site-could increase)
• Have a minimum of ten years of post-undergraduate degree experience as a Java code developer

System Analyst 6 - Test Automation Engineer

Responsibilities

• Maintain, design, and implement test automation frameworks for a continuous integration and execution model.
• Develop automation scripts and participate in peer reviews.
• Develop a repeatable process for designing, developing, and executing scripts.
• Conduct tests, document, and analyze test results, and present findings to development teams.
• Create and design the testing approach (Unit, Functional, Integration, System, User Acceptance and Automated Testing), according to the State of Michigan standards (SUITE) and collaborate with stakeholders for review and approval.
• Preparing reports on all aspects related to software testing carried out.
• Participating in project meetings including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups.
• Collaborate within an agile software development process with software engineers, subject matter experts and stakeholders.
• Design and Develop UI automation test.
• Load test scripts within automated test tool.
• Work with test engineers to implement new automation scripts and diagnose problems with existing scripts in a Continuous Integration environment.
• Identify automation framework and make recommendations for improvements.
• Define, develop, and implement automation best practices and standards and procedures.
• Support executing test scripts during Program Increment system testing and document test results.
• Maintain existing automated test scripts.
• Create, execute, and maintain test automation scripts.
• Write comprehensive test cases and test plans.
• Identify, document and track bugs, as well as perform regression testing once resolved; and
• Work in an agile environment and understand agile methodologies.
• Develops and writes automated test scripts and plans to ensure that software functions as expected.
• Create a Testing Tool Upgrade Plan when tool upgrades are needed.

Requirements

• Automation tester with 6 years of Exp
• Collaborate within an agile software development process with software engineers, subject matter experts, and stakeholders.
• Hands-on experience with one or more querying languages such as SQL etc.
• Knowledge of various programming languages such as Salesforce, Java, JavaScript, Python, etc.
• Knowledge of quality assurance methodologies and automation testing tools
• Experience with HTML and CSS
• Automation testing tools Test Complete, Selenium, etc.
• Perform automation testing on web-based applications.
• Maintain existing automated test scripts.
• Implement, design, and develop solutions to automate most manual testing preparation.
• Create, execute, and maintain test automation scripts.
• Write comprehensive test cases and test plans.
• Identify, document, and track bugs, as well as perform regression testing once resolved.

Four (4) years or more hands-on experience in test automation development using automation tools (i.e., Selenium, Test Complete, or other Test automation tools)

#ITTEstAnalyst #Michigan #Lansing #c2c #c2cvendors #vendorlist #c2cjobs

#datamasking #stakeholders #opentowork #looking #searching #jobsinusa #usaitjobs #contractjobs #onsite #interview #immediatejoiners

Job Description:

The position will support the State of Michigan Privileged Access Management (PAM) team in their effort to onboard all privileged accounts into CyberArk. Each agency will be different, but your work will generally involve meeting with Agency stakeholders to determine the business requirements they have for privileged accounts. The position will also include development of CyberArk connection components as needed. You will also be the point of contact for the agency if they have any issues or questions during testing. Develop regular reporting and accountability on key metrics and agreed-upon deliverables and ensure that the project is performing according to the standards set. As a PAM team member, you will play a crucial role in install, configure, test, document, and maintain PAM solutions to ensure the security and integrity of our systems. If you have a strong background in cybersecurity, hands-on experience with PAM tools, and a proactive approach to problem-solving.

Required skills / technologies:

CyberArk (or similar Privileged Access Management system)

Onboarding of Accounts

Creation of Connection Components

Ability to troubleshoot issues

Maintenance & Operations (O&M) of PAM solution

Development skills or familiarity with AutoIT connection components

Interpersonal skills that allow you to have and track meetings with Agencies

Ability to document your work

Willingness to work without direct management

Scripting skills for rest-Api (PowerShell, Python etc.)

Active Directory (AD)

Concept of utilizing Privilege Access workstations (PAWs) workflows

Additional skills and responsibilities: (not required)

Azure Identity Security

Entra ID - Azure AD

MFA - Multi Factor Authentication

Conditional Access Policy / Governance

B2B - Guest accounts Azure Gov & commercial

Privileged identity management (PIM)

In the analyst role, the Programmer Analyst is responsible for gathering and documenting clear, unambiguous, and testable business requirements from the client, understanding the business requirements thoroughly to communicate business need and system functionality to technical and non-technical stakeholders, project team members, and the user community. The resource will be responsible for working with the project team and stakeholders to examine existing and future-state business processes, data, and systems. This information is used to guide the gathering of business requirements as they relate to the desired system functionality. 

In the programmer role, the Programmer Analyst is responsible for planning, developing, testing, and documenting computer programs, applying knowledge of programming techniques and computer systems.

Analyst Responsibilities                                      

• Document business requirements that are clear, unambiguous, testable, and satisfy the business need in accordance with standard templates and adherence to DTMB and Treasury policies, standards, and guidelines.
• Facilitate requirement gathering meetings to identify impacted business processes and document the project business requirements. Attendees include relevant project team members and stakeholders as identified in the Communication Plan.
• Adhere to the project schedule by developing and maintaining the project backlog during Agile projects and working with the product owner to set priority throughout the duration of project.
• Understand project scope and actively monitor requirements process to maintain adherence to the objectives set for the project.
• Understand high-level information governance objectives and ensure appropriate Stakeholder inclusion and/or awareness regarding data requirements.
• Resolution of critical IT issues as it pertains to the BA role.
• Understand project specific benefits and related impact of changes to project scope or business requirements.
• Ensure SEM deliverables for the project that are a responsibility of the BA are completed, reviewed, and approved in alignment with area processes.
• Work directly with project team including user interface/user experience (UI/UX) designers, tech leads, solution architects, database administrators, developers, QA testers, and technical writers to ensure understanding of the requirements, functionality, size, and scalability of the IT solution.
• Work with security team to develop system security plans (SSPs).

Programmer Responsibilities

• Possess knowledge and experience of advanced principles, theories, techniques, and methods in the development and design of web applications.
• Work as a team and individually on projects and tasks using Agile and/or traditional project management methodologies.
• Participate in project review meetings and project workgroups.
• Presents the information gathered to the project review board and/or project sponsors during project review meetings, project workgroups and to the technical review board providing clarification and answers to questions.
• Create, update, and maintain systems and IT programs documentation, including but not limited to system and functional specifications.
• Draft technical models that capture requirements of data elements, and design data elements to best meet application needs.
• Design and develop software code based on reusability, approved architecture/design, and in compliance with security (SADLC) and other applicable State of Michigan standards, policies, and procedures including Americans with Disabilities (ADA) compliance.
• Mitigate application-level security risks, and remediate vulnerabilities as soon as identified.
• Participate and provide input for structured walk throughs, code reviews, and stage exits.
• Strictly follow configuration management procedures as defined by the development team.
• Follow change management procedures as defined by the State of Michigan Center for Excellence and provide input in execute change management.
• Support project documentation requirements by following System Engineering - SUITE standards for Agile and Traditional methodologies as applicable.
• Perform application unit, string, and integrated testing to ensure compliance with the business and technical requirements.
• Develop system/module level test scripts, test plans, and test cases required to support the execution of unit, string, and integrated system testing activities.
• Analyze and document identified problems to determine root cause and provide root cause analysis reports.
• Develop user manuals and conduct training for users.
• Evaluate requests for modifications and enhancements for impact on existing project and applications.

Requirements

• Experience working directly with customers to develop requirements for application development.
• Experience creating functional and technical designs and documentation.
• Experience developing applications using Microsoft Visual Studio/Azure DevOps/C#/.NET/MVC/JavaScript.
• Experience with data access and manipulation including queries/stored procedures/Entity Framework.
• Experience developing secure applications and system security plans.
• Experience developing and executing test plans/suites/cases. ADO test plans are a plus.

This System Analyst position will support LEO – E & T workforce development applications, One Stop
Management Information System (OSMIS), OSMIS Dashboard, Career Explorer, Michigan Adult Education
Reporting System (MAERS) and Information Management, Performance, and Customer Tracking (IMPACT).
Experience:

• Minimum 3 years of experience as System/Business Analyst conducting Joint Application Design
  (JAD) sessions with Customers and requirement gatherings.
• Minimum 2 years of experience in software testing
• Minimum 1 year of RDBMS / SQL experience
• Preferred experience in Agile/Scrum
• Experience in SAP BO is a plus.
  Job duties of this position include but not limited to:
  Requirement gathering, business process analysis/improvement, requirements management and software
  testing; Assess “As Is” and “To Be” processes and document gaps; collect end-user requirements for
  improving business processes and software via interviews, focus groups and other stakeholder discussions.
  Categorize/segment similar requirements and create additional requirements that address client pain
  points.
  Maintain up-to-date requirements, user stories, acceptance criteria, test plans (in Excel, word docs,
  Microsoft Azure), and run reports on the same to inform management discussions.
  Facilitate planning and requirements meetings, understand, and create solutions to improve user
  experience, agile product development support; participate in Sprint ceremonies.
  Collaborate with product development team to translate requirements into technical specifications for the
  proposed solution; design, develop and modify software systems, using scientific analysis and
  mathematical models to predict and measure outcome and consequences of design.
  Maintain reusable scripts, technical documentation, and specifications; develop user stories and initial
  wireframes to guide the architecture of the proposed solution; develop software test plans.
  Participate in regression testing, quality assurance testing, user acceptance testing and conduct necessary
  sessions/focus groups with users to capture feedback on functionality being developed within each agile
  sprint; translate user feedback into refined requirements for development team.
  Serve as liaison between client business users and development team, communicating and interpreting
  requirements and technical solutions.
  Collaborate to elicit new product ideas and improve existing solutions; program management
  documentation support, including developing high-quality presentations for client meetings; and
  participate in team and customer meetings, documenting notes and action items; basic knowledge of
  relational database management systems (RDBMS), Structured Query Language (SQL) and Microsoft
  products Word, Excel and Visio.

Project Management Experience- 3-5 years

• The ideal candidate will possess strong leadership skills and a basic understanding of IT infrastructure and how the IT components interact via network communications. (Firewall, VIP, F5 Listener, Port, etm.) 

• Possess a basic understanding of IT infrastructure components, including networks, servers, storage, web and virtual/cloud environments.

• Assist in evaluation of technical requirements and propose solutions that meet business objectives while adhering to SOM best practices and industry standards.

• This position provides oversight, leadership, accountability, and project management functions for one or more large size, complex projects.

• These projects typically utilize vendor participation and require complex schedules and integration with other systems. 

• Large sized projects typically have durations longer than 6 months with 20 or more team members, require communication at the Agency Leadership level and have a medium to high risk. 

This position will:

     • Ensure consistency with the State of Michigan (SOM) project management methodology (SUITE), investment management and systems engineering methodology.

     • Perform long-term release planning based on organizational direction.

     • Regularly interact with the project management teams for status of budget, quality, and schedule.

     • Escalate issues and risks as needed to executives and exercise project quality control activities to ensure project scope expectations are met.

This position serves as a senior-level IT project manager, providing oversight, leadership, and accountability for multiple small to medium-sized projects simultaneously or for a single large project. Responsibilities include:

   •  Functioning as a PMO resource to DTMB managers, supervisors, and staff involved in application maintenance and development.

   •  Developing, maintaining, and overseeing project schedules that are logical and resource-driven.

   •  Maintaining the change control process, managing, and tracking changes in scope.

   •  Identifying project issues and risks, escalating to senior management as appropriate.

   •  Monitoring project performance, reporting status, and facilitating the creation of action plans to ensure adherence to project schedules.

   •  Interacting with various teams to develop and maintain project schedules and related documents.

   •  Assisting in information gathering, budget analysis, project estimating, and procurement.

   •  Providing assistance on special projects and promoting compliance with the State Unified Information Technology Environment (SUITE), potentially utilizing Scrum methodology and practices.

Job Title: Programmer Analyst 4

Client: State of Michigan

Location: Lansing, MI 48933 (Hybrid (onsite 2 days per week)

Contract: 12 months (with possibility to extend)

TheProgrammer Analyst 4 will be responsible for development, design, and implementation of customizable solutions within Salesforce based on CRM needs.

Responsibilities for this position include but are not limited to:
· Work with colleagues, customers, and end users to define technical requirements for new projects and any future enhancements.
· Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.
· Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
· Has overall technical responsibility for the technical aspects of the project environments
· Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
· Collaborating with Developers for other systems to integrate across the business.
· Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
· Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
· Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.
· Excellent written and verbal communication skills.

e: Lo

· Strong knowledge and working experience in Force.com platform using Sales Cloud or Service Cloud (Gov Plus Cloud experience is a plus)
· Strong knowledge in Salesforce Administration activities (Salesforce Admin Certifications are a plus)
· Knowledge in developing CRM Workflows and custom solutions for business requirements(Any Salesforce certifications are a plus)
· In-depth understanding of the capabilities and constraints of the Salesforce as a platform for developing custom applications
· Strong hands-on experience in writing Apex programming, Visual force pages, Flexi Pages, Apex triggers, and lightning web components.
· Knowledge in implementing solutions using configurations(no-code) such as Flows, process builders, and workflow Rules, etc.
· Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.
· Hands-on experience with integrating Salesforce with cloud-based applications and on-premises applications using standard and custom REST APIs
· Hands-on experience on Data mapping, Data Migration, SOQL, SOSL and Salesforce Objects DML operations
· Hands-on experience on integrating Salesforce CRM applications with other downstream and upstream applications.
· Good Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & JSON & XML, etc.)
· Hands-on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications.
· Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
· Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
· Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce technology efforts.
· Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
· Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
· Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD process.
· Identification of risks and issues from a technical perspective.
· The successful candidate will be a self-motivated individual, who can work under dynamic conditions and within deadlines.

T

· At least 5 years of experience using Force.com platform’s out-of-the-box functionalities and customize the application based on Apex coding or configurations.
· At least 4 years of programming experience with Visualforce, Lightning Weight Components(LWC), Aura, Apex, HTML5, and JavaScript within the Salesforce platform
· At least 5 years of experience with Service Cloud or Gov Cloud.
· At least 3 years of Apex API Integration.
· Experience with Microsoft Azure DevOps or other DevOps Tools
· Exposure to Data Migration, Salesforce Object Query Language( SOQL), Salesforce Object Search Language(SOSL), Data Loader, Salesforce Object DML operations.
· Nice to have Salesforce Certified Platform Developer Certification
· Other experience that would be beneficial but not strictly required
· Experience with governmental processes and procedures relating to compliance

RONGLY preferred. This would be a F2F interview .

In the analyst role, the Programmer Analyst is responsible for gathering and documenting clear, unambiguous, and testable business requirements from the client, understanding the business requirements thoroughly to communicate business need and system functionality to technical and non-technical stakeholders, project team members, and the user community. The resource will be responsible for working with the project team and stakeholders to examine existing and future-state business processes, data, and systems. This information is used to guide the gathering of business requirements as they relate to the desired system functionality. 

In the programmer role, the Programmer Analyst is responsible for planning, developing, testing, and documenting computer programs, applying knowledge of programming techniques and computer systems.

Analyst Responsibilities                                      

• Document business requirements that are clear, unambiguous, testable, and satisfy the business need in accordance with standard templates and adherence to DTMB and Treasury policies, standards, and guidelines.
• Facilitate requirement gathering meetings to identify impacted business processes and document the project business requirements. Attendees include relevant project team members and stakeholders as identified in the Communication Plan.
• Adhere to the project schedule by developing and maintaining the project backlog during Agile projects and working with the product owner to set priority throughout the duration of project.
• Understand project scope and actively monitor requirements process to maintain adherence to the objectives set for the project.
• Understand high-level information governance objectives and ensure appropriate Stakeholder inclusion and/or awareness regarding data requirements.
• Resolution of critical IT issues as it pertains to the BA role.
• Understand project specific benefits and related impact of changes to project scope or business requirements.
• Ensure SEM deliverables for the project that are a responsibility of the BA are completed, reviewed, and approved in alignment with area processes.
• Work directly with project team including user interface/user experience (UI/UX) designers, tech leads, solution architects, database administrators, developers, QA testers, and technical writers to ensure understanding of the requirements, functionality, size, and scalability of the IT solution.
• Work with security team to develop system security plans (SSPs).

Programmer Responsibilities

• Possess knowledge and experience of advanced principles, theories, techniques, and methods in the development and design of web applications.
• Work as a team and individually on projects and tasks using Agile and/or traditional project management methodologies.
• Participate in project review meetings and project workgroups.
• Presents the information gathered to the project review board and/or project sponsors during project review meetings, project workgroups and to the technical review board providing clarification and answers to questions.
• Create, update, and maintain systems and IT programs documentation, including but not limited to system and functional specifications.
• Draft technical models that capture requirements of data elements, and design data elements to best meet application needs.
• Design and develop software code based on reusability, approved architecture/design, and in compliance with security (SADLC) and other applicable State of Michigan standards, policies, and procedures including Americans with Disabilities (ADA) compliance.
• Mitigate application-level security risks, and remediate vulnerabilities as soon as identified.
• Participate and provide input for structured walk throughs, code reviews, and stage exits.
• Strictly follow configuration management procedures as defined by the development team.
• Follow change management procedures as defined by the State of Michigan Center for Excellence and provide input in execute change management.
• Support project documentation requirements by following System Engineering - SUITE standards for Agile and Traditional methodologies as applicable.
• Perform application unit, string, and integrated testing to ensure compliance with the business and technical requirements.
• Develop system/module level test scripts, test plans, and test cases required to support the execution of unit, string, and integrated system testing activities.
• Analyze and document identified problems to determine root cause and provide root cause analysis reports.
• Develop user manuals and conduct training for users.
• Evaluate requests for modifications and enhancements for impact on existing project and applications.

Requirements

• Experience working directly with customers to develop requirements for application development.
• Experience creating functional and technical designs and documentation.
• Experience developing applications using Microsoft Visual Studio/Azure DevOps/C#/.NET/MVC/JavaScript.
• Experience with data access and manipulation including queries/stored procedures/Entity Framework.
• Experience developing secure applications and system security plans.
• Experience developing and executing test plans/suites/cases. ADO test plans are a plus.

Job Title: Business Analyst 5

Client: State of Michigan

Location: Lansing, MI 48933 (Hybrid (onsite 2 days per week)

Contract: 12 months (with possibility to extend)

Note: Local candidates are STRONGLY preferred. This would be a F2F interview .

Candidates must have a minimum of 12 years of general BA experience. 

At the discretion of the resource manager, this position may include remote work, but candidate should plan to be available to report to a Lansing, MI job location in accordance with State of Michigan return to office guidelines.

Business Analyst Position General Description:

•        Facilitation of requirements elicitation meetings; experience with gap fit analysis and requirements refinement.

•        Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

•        Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Develops RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions.

•        Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. A certain degree of creativity and latitude is required.

Specific Position Experience Required:

•        Minimum of 7 years conducting business process review and requirements elicitation and documentation to include process modeling

•        Minimum of 5 years developing and/or managing user stories on Agile development project(s)

•        Minimum of 2 years working directly with senior management in facilitating discussions to determine strategy, develop road maps and/or gain consensus to resolve opposing positions

•        Minimum of 2 years supporting the development of or compliance to statement of work and/or other work agreements/contracts

•        Minimum of 2 years working on projects developing/implementing IT solutions for public use

•        Minimum of 1 year conducting analytics on program effectiveness

•        Minimum of 1 year working on IT infrastructure projects

Minimum of 1 year working with programs governed by state and/or federal regulations

Email Your resume to staffing@techjordan.com

Short Job Description

The Security Analyst position works as a member of the Vulnerability Management Team. The Senior Security Analyst position reviews and remediates cyber incidents and vulnerabilities found by IT level analysts to IT security specialists and managers to maintain the confidentiality, integrity, and availability of State of Michigan data.

Long Job Description

Technical Security Analyst performing duties related to the Vulnerability Management team.

Plans, schedules, implements, and maintains scalable vulnerability scans using modern vulnerability management scanning tools for high complexity devices.

While ensuring safe and timely scanning that has minimal/no impact on scan targets, provides troubleshooting of technical issues with scans.

Supports vulnerability management scanning and reporting tools.

Conducts internal vulnerability audits of servers, network devices, applications, and other devices.

Interfaces with internal and external auditors, providing detailed information on remediation efforts.

Creates integrations of vulnerability management data with other State of Michigan enterprise services.

Conducts data analysis of vulnerability management data, often integrated with other data sources, to measure effectiveness of vulnerability remediation. Data analysis tasks includes large datasets, which include structured, semi-structured, and unstructured data.

Interfaces with other agencies to make recommendations on how to improve the security posture and reduce the number of security related vulnerabilities.

Conducts trend analysis, creates dashboards using data scripting to provide metrics on the performance of security responsibilities, controls, and creates new reports for management based on those collected metrics across multiple agencies.

Escalates as appropriate.

Location: Lansing, MI [hybrid]

Type: Contract

Must be local to Michian *

Responsibilities

• Write high level functional requirement documents.

• Perform business requirements analysis conduct gap analysis and develop well defined detailed functional requirements.

• Execute full software development life cycle (SDLC) including experience in gathering requirements. and writing functional/technical specifications for complex projects.

• Develop functional design documents and work with stakeholders for review and approval.

• Develop user stories and task breakdowns for agile development projects

• Experience developing, prototypes, mockup for users review and approval.

• Exposure to flowcharts, screen layouts and documentation to ensure logical flow of the system requirements.

• Experience working on agile projects.

• Assist with Enterprise Architecture Solution Assessment (EASA), Hosting document and Firewall Rules.

• Assist with design and documenting IT solutions that are State of Michigan standard technology.

• Draft Local Change Board documents.

• Draft documentation for Request for Information (RFI) and Request for Proposal (RFP) such as IT Readiness Checklists.

• Design, develop, and implement test plans and test reports for applications or subsystems.

• Create or collect test data and execute approved tests to determine the accuracy of program logic to produce desired results.

• Assist with UAT Testing, Test cases, Post Implementation testing.

• Assist in differentiating between defects and new requirements.

• Provide defect tracking log entry information.

• Assist with implementation of Request for Change (RFC - application changes, infrastructure changes, etc.).

• Maintain/update system documentation as a result of system upgrades.

• Monitors applications during peak production times.

• Provide application support for business client applications that are maintained by DTMB.

• Delivering product and service based upon the core concepts of business analysis.

• 8+ years of business analysis experience for complex computer systems.

• 8+ years of developing functional requirements for development projects.

• 8+ years of developing, and implementing test plans and test cases.

• Over 5+ years implemented Agile development processes including test driven development.

• Over 8+ years of creating, updating and maintaining systems documentation.

• Over 8+ years of creating training plans and materials.

• Experience with Azure DevOps or a similar requirements and test case tracking application.

• • Experience working with HIPAA Data.

Qualifications

• Bachelor's degree in Business or related field
• 15+ years' of experience in related industry
• Proficient in Microsoft Office suite
• Strong written and verbal communication skills
• Certification Must

Job Title: .NET Web Developer

Client: State of Michigan

Location: Lansing, MI 48933 (Hybrid (onsite 2 days per week)

Contract: 12 months (with possibility to extend)

Note: Local candidates are STRONGLY preferred. This would be a F2F interview .

Job Description:

• The .NET Web Developer will be performing specialized programming and technical work for website and internet development in a collaborative environment using industry standard technologies and procedures.

• The .NET Web Developer will work under limited supervision and considerable latitude for the use of initiative and independent judgement.

Top skills:

• 5+ years of industry experience in.NET web application development.

• Experience and knowledge using the following: ASP.NET, MVC, TypeScript, XML, HTML/CSS, Web API, JSON, jQuery, SQL Server, DevOps, SQL Server Management Studio.

• 5+ years of experience using C#, Angular, and MS Visual Studio.

Responsibilities:

• The .NET Web Developer will be performing application design and development utilizing industry standard technology stack.

• The .NET Web Developer will perform specialized programming and technical work for website and internet development in a collaborative environment using industry standard technologies and procedures.

• Will work under limited supervision and considerable latitude for the use of initiative and independent judgement.

Required knowledge, skills, and abilities:

• Applicants must be authorized to work in the U.S.

• Prefer candidates with a minimum bachelor’s degree in computer science or related field.

• Extensive knowledge and experience of advanced principles, theories, techniques, and methods in the development and design of web applications.

• Ability to work as a team and individually on projects and tasks using Agile and/or traditional project management methodologies.

• Participate in project review meetings and project workgroups with the Business Analyst, presents the information gathered to the Project Review Board and/or Project Sponsors during project review meetings, project workgroups and to the Technical Review Board providing clarification and answers to questions

• Create, update, and maintain systems and IT programs documentation, including but not limited to system and functional specifications

• Draft technical model that captures requirements of data elements, and design data elements to best meet application needs

• Design and develop software code based on reusability, approved architecture/design, and in compliance with security (SADLC) and other applicable client’s standards, policies, and procedures

• Mitigate application-level security risks, and remediate vulnerabilities as soon as identified

• Participate and provide input for structured walk throughs, code reviews, and stage exits

• Configuration management procedures to be strictly followed as defined by the development team

• Follow change management procedures as defined by the client center for excellence and provide input in execute change management

• Support project documentation requirements by following System Engineering - SUITE standards for Agile and Traditional methodologies as applicable

• Perform application unit, string, and integrated testing to ensure compliance with the business and technical requirements

• Develop system/ module level test scripts, test plans, and test cases required to support the execution of unit, string, and integrated system testing activities

• Document identified problems and analyze to determine root cause and provide root cause analysis reports

• Develop user manuals and conduct training for users as necessary

• Evaluate requests for modifications and enhancements for impact on existing project and applications

Email Your Resumes : priya.p@techjordan.com